please allow up to 1-2 business days for orders to ship. during promotions, sales or holidays, ship time may be delayed up to 7 business days. orders received on weekend days and holidays will be processed no sooner than the following business day. in the event of extreme weather, packages may be delayed. due to COVID-19, many carriers have suspended service guarantees.

for international orders, please note that we are not responsible for paying duties, customs, taxes, or tariffs once your package arrives at its destination country.

for domestic shipments, you may request signature confirmation upon delivery. please note that there may be an additional charge for signature confirmation. please reach out to us via email with your order number before your order ships.

to check the status of your order, call or email us.