as you are reading this, your goods are going into production - and soon will be shipped.
while we will be working day and night to ensure it arrives on time, transparency is imperative - production can fall victim to delays that are entirely beyond our control, which could result in a slightly delayed delivery. we will be sure to keep you up to date if there is any change in the estimated ship date.
all orders are filled on a first come first served basis and will be shipped the moment they are available. orders received on a weekend day will be processed the following business day.
we'll be happy to update you on the status of your item(s). please feel free to contact us any time at firstname.lastname@example.org.
if your order happens to contain an in-stock item and an extended shipping item(s), the in-stock item will ship within 3 business days of the initial order and the balance of your order will be processed and shipped separately upon its arrival at our warehouse.
orders are charged the full amount of the item(s) at time of purchase. if for any reason you wish to cancel your order of an item with extended shipping, you may do so at any time by contacting us at email@example.com.
if you have any questions, please reach out to us at firstname.lastname@example.org.